REFUNDS & RETURNS
committed to providing superior customer service and the highest quality products
REFUNDS, RETURNS AND CANCELLATION POLICIES
- YOU MUST CONTACT US for a Return Merchandise Authorization (RMA) Number prior to returning any products.
- All returns must be completed within 30 days of receipt of the order.
- Custom products are non-refundable unless due to a Nap Industrial Group error.
- Please check your order for correct quantity, spelling and size immediately upon delivery.
- No returns will be accepted after 30 days of receipt of product.
NEED YOUR W9 FORM FROM NAP SUPPLY?
Please send your request to firstname.lastname@example.org
CUSTOM IMPRINted orders
All custom imprinted orders are subject to a 10% over/under run, which is a printing industry standard.
Your final invoice may reflect a 10% increase or decrease from your original price.
NAP INDUSTRIAL GROUP
7777 Childsdale Avenue
Rockford, Mi 49341
Toll Free: 800-451-3330
Business Hours: (Eastern Time)
8:00am to 5:00pm
Friday 8:00am to 3:00pm
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